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How do I report a house or an agent?

  1. 1On the house's page, tap Report it at the bottom. (Or go to Report a problem.)
  2. 2Choose what's wrong: the listing, the agent, a payment, or something else.
  3. 3Tell us what happened and send it. You need a Zappol account, so we can reply to you.

You'll see our reply in Help & support and get it by email. We aim to reply within 4 hours.

Last reviewed 30 Sep 2026.

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Still stuck?

Tell us what happened. The Zappol team replies here and by email.